Membership Sales Consultant - Permanent - Part time or Casual

Who We Are

Vision

To create a supportive environment where members can confidently begin their fitness journey, improve both physical and mental health, and receive professional guidance from dedicated trainers. We aim to inspire lifelong changes that empower individuals to be their best, prioritise self-care, and enhance longevity through strength training and fitness.

Our gym is a hub of inclusivity and strength—a place where members and staff alike are inspired to grow, connect, and thrive. Our approach blends expert training with genuine care, ensuring every individual feels valued, capable, and supported in their pursuit of a healthier, happier future.

Mission

Our mission is to provide a welcoming and supportive gym environment where individuals, can confidently begin and progress on their strength and fitness journey. We are dedicated to helping our members overcome challenges such as a lack of confidence, knowledge, or experience in strength training by offering tailored solutions that prioritise their health, well-being, and long-term success.

Through our 24/7 facility, personal training services, body transformation programs, and expertly designed workout plans, we empower our members to achieve their goals both inside and outside the gym. Our dedicated trainers, committed to continuous learning and personal growth, create personalised programming and foster a holistic approach to health and fitness.

Guided by our core values—Dare to Be Brave, Hearts Wide Open, and Get Stuff Done the Smart Way — we strive to deliver top-notch service with compassion, focus, and authenticity. Together, we address poor health markers, build confidence, and inspire lifelong habits that improve aesthetics, health, and overall quality of life.

We aim to be more than a gym; we aspire to become a hub for personal growth and a catalyst for creating a healthier, more confident community.

our Core Values

Dare to Be Brave:

What we Do:

Inspire members and staff to face their fears, try new things and chase their potential.

Celebrate every courageous step, no matter how small, because progress matters more than perfection.

Hearts Wide Open:

Lead with compassion, always listening and seeking to understand before acting.

Build trust though honest, caring, and respectful interactions.

Create a gym environment that feels like a second home.

Get Stuff DOne the Smart Way:

Stay focused and efficient, knowing every task helps keep our gym dynamic and thriving.

Prioritise meaningful work that leads to positive outcomes for members, team and the business.

Deliver top-notch customer service without unnecessary delays or distractions.

What You'll Own:

To convert/onboard and retain members, giving our members a positive experience on every visit to our gym and create raving supporters of our business.
Overall gym presentation to ensure a high standard is set for our member.

Outcomes You’ll Produce:

Sales conversion - 80% conversion on all leads generated by the business.
Pipeline Management - Maintain 100% of the business's pipeline and convert 80% of all leads to memberships, or referrals for personal/group training or programs.
Complete Daily duties Checklist and compliance - 100% compliance of daily checklist to a standard with minimal supervision. Ensure all onboarding and member journey is compliant.
Social media - Assist team with social media posts and ideas, and help with preparing templates.
Retention - Generate 2 new reviews each mont. Make members feel valued and welcome.

Use retention tools to make calls and help members feel connected.

Key Compentencies and qualifications for this role:

Communication and Interpersonal Skills -
excellent listening skills to understand member needs and goals, friendly, approachable demeanour to build trust and rapport with members.
Sales and Member Engagement -
Ability to identify member needs and recommend appropriate services (e.g., personal training, small group sessions, body transformation programmes). Confidence in promoting the gym's offerings while maintaining integrity and member-first values. Skill in building relationships to increase member retention and satisfaction.
Team Collaboration -
Willingness to support and learn from colleagues to create a positive gym environment and contribute to team goals and gym initiatives, such as workshops or community events, whilst upholding the gym's values and fostering a collaborative atmosphere.
Time Management and Organisation

First Aid /CPR Or ability to obtain within 14 days of employment
Working with childrens check (ability to obtain within 1 months of employment)

What You'll Get:

This position is casual - part time depending on applicant. Additional perks include:

A competitive hourly rate
A schedule that gives certaintity of income, but with room for flexibility.
training and development opportunites
Complimentary membership
CPR and First Aid covered after 3 months of employment

Next Steps:

Apply now and you will receive a job description and an email of what to do next to progress you to an interview stage.